Did you know that a very recent study showed that over 70% of motorists in the UK prefer to visit an independent garage over a dealership when they need car repairs or car servicing? This was for a lot of reasons, the most common of which we are going to go over in this blog post. Read on if you want to know what the benefits of choosing an independent garage over a dealership actually are.
So, What Are The Benefits?
Local Business Support
A lot of people involved in the study listed this reason as one of the reasons they would choose an independent garage over a dealership. A lot of people tend to prefer to use smaller local businesses over national chains, as they know their money actually makes a difference to them.
A Personalised Service
When you choose an independent garage over that of a national chain, you will most likely find that the service you receive is tailored around exactly what your needs and requirements are. A lot of dealerships can be very busy places and have a lot of customers bustling around, meaning you are less likely to receive the level of attention you need.
An independent garage will rely on word-of-mouth sales much more than a national chain does, meaning they will not charge you for things that you do not need. Dealership mechanics are specially trained to ‘upsell’ you, which means you could end up paying for things that you do not even want or need. An independent garage will simply advise you on what you actually need and recommend other things that need doing as well. They will not try to push you into making a purchase. After all, they want you to come back when your car has trouble in the future.
Yes, a dealership can seem outwardly ‘professional’, but if you take your vehicle to an independent garage, you will come face-to-face with the mechanic who will be working on your car themselves. A lot of people in the UK choose to visit a local garage because they know the mechanics personally and feel like they provide reliable services.
Main dealerships are rarely ever on your doorstep, meaning you may have to travel to your city centre to go there. However, independent garages can be found in almost every town and village in the UK, ideal for when you need quick car repairs without unnecessary travel time.
Motorsolve: Your Local Garage
At Motorsolve, we are proud to say that we are a local independent garage that offers very reliable car repairs and other servicing services. If you would like to speak to a member of our friendly and professional team to discuss your car issues and book yourself in for an appointment, call us on 01923 268 082 or 07850 359 668. We would love to take your call, deal with any enquiries and answer any questions that you may have regarding the services that we provide.